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Community Member
Rubes2267
Community Member
July 18, 2026
Question

New data not working

  • July 18, 2026
  • 1 reply
  • 15 views

I’ve started a new data plan yesterday but my mobile data isn’t working. I also didn’t receive my order confirmation from you so was there something on the email I needed to do to activate the plan 

 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
July 19, 2026

Hi ​@Rubes2267,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai

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