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Question

new sim cards not arrived

  • May 21, 2026
  • 1 reply
  • 4 views
J
Community Member

Mine and my daughters SIM card were sent to wrong customer and we expected these on Monday or Tuesday and have not arrived.  Car phone warehouse have debited me 28 though which I was told would be refunded.  Plus 8 months free for me and 2 for daughter and 70 referral. 

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 23, 2026

    Hi ​@Johnsonma 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

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