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Community Member
September 9, 2026
Question

New SIM only contract offer not on app

  • September 9, 2026
  • 1 reply
  • 5 views

My contract is due for renewal and I'd like to move to a SIM only contract. As a charity worker I can get a great deal through Charity Workers Discount but the same deal isn't available to me on iD mobile. Is there a way around this? If not, I'll get a contract elsewhere.

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@Sazzyd,

     

    We'd recommend contacting our Sales Team to discuss the options available to you.

     

    They can review your account and advise whether there are any SIM-only deals available that may suit your needs.

     

    You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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