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Community Member
Pastyman
Community Member
August 10, 2026
Question

new upgrade contract

  • August 10, 2026
  • 1 reply
  • 1 view

i renewed my contract after 12 months. the new one being the first 3 months at £2.50 and then £8.00. Since then my app tells me £8.00 per month but an email says £10.00 per month. I hope the correct amount and not three different amounts come out

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    August 10, 2026

    Hi ​@Pastyman,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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