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Question

No Access to Log In or Live Chat

  • September 30, 2025
  • 1 reply
  • 35 views
T
Community Member

I cannot log in at all due to my details apparently being incorrect.

 

I also can’t use the live chat function and have tried on my different devices and browsers.

 

My phone upgrade was cancelled allegedy at my request which isnt true and I cannot get in touch with anyone to find out why due to these reasons.

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 30, 2025

    Hey there, I’d recommend calling our Sales Team on 0207 1391 397 between 9am-6pm, Monday-Friday for furher information regarding your upgrade.

     

    Thanks,

    Tyler

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