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Community Member
May 19, 2026
Question

No order updates

Ordered iPhone 17 yesterday and had no communication from either Id Mobile or DPD.

its being delivered today( i guess) but no idea when as there’s no text or email from anyone.

    1 reply

    iD Mobile Employee
    May 19, 2026

    Hi ​@Wootty 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.