No processing email recieved

Hi,

I placed my order on the 12th Aug. I got the SMS to say thanks and check my email.

The money was taken from my account.

I have not had the confirmation email. I have checked my junk and it is not in there.

Please can you assist?

Thanks

Simon

iD Mobile Employee

Hi @SimonBuckner,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Owethu

1 reply