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LyndonR1
Community Member
September 2, 2026

no update information or my new phone

  • September 2, 2026
  • 1 reply
  • 9 views

I have upgraded my plan, paid the initial fee but i dont have any email when my new phone or plan starts, i cant find a telephone number to call anyone to discuss or help me

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 8, 2026

Hi ​@LyndonR1 


Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you. Please confirm if you have checked your SPAM and Junk mails to see if this was received as yet?

Thanks,
Hosai

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