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Community Member
June 30, 2026

not sure whether I upgraded or not

  • June 30, 2026
  • 1 reply
  • 5 views

Hi I was going through an upgrade purchase for the iPhone 16plus at unlimited everything for £40.99 with £19 upfront cost but my screen knocked off so I’m not sure whether it went through or whether I need to do it again could you confirm whether it was successful please thanks 

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    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@A1m33sm1th,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.