Community Member

not sure whether I upgraded or not

Forum|Forum|3 months ago
June 30, 2026
1 reply
5 views

Hi I was going through an upgrade purchase for the iPhone 16plus at unlimited everything for £40.99 with £19 upfront cost but my screen knocked off so I’m not sure whether it went through or whether I need to do it again could you confirm whether it was successful please thanks

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iD Mobile Employee

Hi @A1m33sm1th,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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