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Question

Oppo Upgrade

  • June 22, 2026
  • 1 reply
  • 2 views
R
Community Member

Hi, im eligible for an upgrade. I would like to upgrade to the Oppo X9 find ultra, but i cant seem to do this on the app. Im assuming because its not instock. How do i upgrade to this handset whilst its on back order. I am happy to wait until the handset is available. Any help would be greatly appreciated. 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 23, 2026

    Hi ​@Razzle1986,

     

    Thanks for getting in touch, and sorry for the confusion here.

     

    To check this properly and see what options you can upgrade to (including any back-order availability), we’d recommend speaking with our Sales team via Live Chat, as they’ll be able to view all available upgrade deals on your account and advise the best next steps.

     

    You can contact them here: https://www.idmobile.co.uk/live-chat

     

    They’ll be happy to help get this looked into for you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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