Ordering phone when already sim only customer

Forum|Forum|20 hours ago
September 10, 2026
1 reply
5 views

Hi there

im already a sim only customer and I’m looking to purchase a new phone. I’d like to keep that number and whilst it would be easy to switch from another network if I was upgrading (say from EE to ID mobile) I’m already half way there

when I look at deals they come bundled with a sim offer which is fine but I already have part of the deal.

how do I sort this?

M

Marquerita T

iD Mobile Employee

Hi @Clasp121.

Thank you for your post.

As you're already a SIM-only customer with us, you wouldn't need to take a new SIM bundled with a phone deal - I'd recommend having a browse through our deals to find the one that best suits your needs, and once you've found a phone you like get in touch and we can look at applying it to your existing SIM and number rather than setting you up with a new one.

You can reach our team via https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team

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