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Community Member
September 4, 2026
Question

pac Code error

  • September 4, 2026
  • 0 replies
  • 9 views

Hi I've tried to transfer my old number across multiple times (for over a week) but keep getting an error message.

Does anyone know how to fix this.

I'm paying two contracts at the minute because of this.

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2026

    Hi ​@Soc19,

     

    I've just sent you a private message to help get this sorted.
     
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
     
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 
     
    We'll speak to you there.
     
    Thanks,
     
    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.