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paying for device with a plan

  • July 16, 2026
  • 1 reply
  • 5 views

Hi, 

 

how do I know how long I have left before my device has been paid off? 
I want to cut the cost of my contract and pay sim only eventually. 
I don’t understand the billing 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • July 16, 2026

Hi ​@Sarahwhitty

 

Thank you for reaching out.

 

You can check how much time you have left on your device plan, as well as your contract end date, through the iD Mobile app.

 

To do this:

  • Open the iD Mobile app and log in.
  • Tap My Plan.
  • Select Plan Details.
  • Here you'll be able to view:
    • Your contract end date.
    • Your current monthly plan details.
    • Information relating to your device plan.

If you're looking to reduce your monthly cost by moving to a SIM Only plan, you'll usually be able to do this once you're eligible to upgrade. At that point, you can choose a SIM Only upgrade and continue using your current handset.

 

Owethu