Phone contract ending Jan 2026 - how do I get SIM only deal ?

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Hi I have 2 phone contracts with you which are ending on 02/01/26 and 03/01/26. I’m interested in staying with ID on SIM only 12 month contracts. How do I go about getting this sorted ?

Lamiya CAnswer

iD Mobile Employee

Hi @GWD2016 ,

Thanks for getting in touch! It’s great to hear you’d like to stay with us on SIM-only plans.
Here’s how you can get this sorted:
-Log in to the iD Mobile app or website and check the “Upgrades” section – you’ll see available SIM-only deals there.
-If you don’t see the option yet, it’s because your current contracts end on 02/01/26 and 03/01/26, so SIM-only upgrades will become available 24 days before the contract expires,

We’ll make sure you get the best SIM-only deal when your contracts end.
Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community or you can email us at socialqueries@idmobile.co.uk and outline the details of your query, we would love the opportunity to put things right.

Lamiya

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Lamiya CAnswer

iD Mobile Employee

Hi @GWD2016 ,

Thanks for getting in touch! It’s great to hear you’d like to stay with us on SIM-only plans.
Here’s how you can get this sorted:
-Log in to the iD Mobile app or website and check the “Upgrades” section – you’ll see available SIM-only deals there.
-If you don’t see the option yet, it’s because your current contracts end on 02/01/26 and 03/01/26, so SIM-only upgrades will become available 24 days before the contract expires,

We’ll make sure you get the best SIM-only deal when your contracts end.
Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community or you can email us at socialqueries@idmobile.co.uk and outline the details of your query, we would love the opportunity to put things right.

Lamiya

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.