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Community Member
September 9, 2026
Question

phone trade

  • September 9, 2026
  • 1 reply
  • 5 views

How long will it take for my Phone trade in? 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@Alexkidd555666,

     

    If you're waiting for an update on your phone trade-in, you'll need to contact Currys, as our trade-in service is provided by our sister company.

     

    For any queries regarding your trade-in, including processing times, valuations, or payment status, please contact: TradeUpHelp@currys.co.uk

     

    They'll be able to check the status of your trade-in and provide an update.

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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