Skip to main content
Community Member
Reecedcfc1234
Community Member
March 28, 2026
Question

phone upgraded no confirmation email

  • March 28, 2026
  • 1 reply
  • 58 views

Hi I’ve upgraded today over the phone whoop whoop , however delivery is tmrw and I still haven’t had a confirmation yet or dpd tracking number just wondering if on the phone everything went through or not 

    1 reply

    Anneline M
    iD Mobile Employee
    Anneline M
    iD Mobile Employee
    March 28, 2026

    Hi ​@Reecedcfc1234,

     

    Congratulations on your upgrade!

     

    Kindly be advised that it can take 24-48 hours for your order to be approved and the delivery details to be sent to you as the order still needs to go through the necessary checks even if it is an upgrade. 

     

    -Anneline

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement