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New Contributor
August 2, 2026
Question

Pixel 10a order - missing £50 currys voucher

  • August 2, 2026
  • 3 replies
  • 39 views

Currys voucher of £50 mentioned on the screen at the time on my order on 7/6/26 by mobiles.co.uk, but there has been no mention of it since.   I can see it has been scrubbed away with on mention from https://www.mobiles.co.uk/t_and_c. for the date in question?   Could this please be looked into?

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 3, 2026

    Hi ​@idmobilenotworking,

     

    Thanks for your post.

     

    As the £50 Currys voucher was offered through mobiles.co.uk at the point of sale, you'll need to contact mobiles.co.uk directly to have this investigated.

     

    Unfortunately, as this promotion wasn't administered by iD Mobile, we don't have access to the offer details or redemption process and therefore wouldn't be able to check the status of the voucher for you.

     

    We'd recommend contacting mobiles.co.uk and providing any order confirmation emails or screenshots you may have from the time of purchase, as these may help them investigate the promotion and confirm your eligibility.

     

    We hope they're able to get this resolved for you quickly.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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    New Contributor
    August 3, 2026

    Just wanted to add in case this becomes searchable on search engines that mobiles.co.uk definitely included the £50 off voucher / egift card for the pixel 10a between 03/06/26 and 09/06/26. 

     

    PSA for anyone buying the Pixel 10a: Mobiles.co.uk 100% ran a £50 voucher/eGift card promo between 03/06/26 and 09/06/26.
    ​Conveniently "forgetting" to honor promotional deals feels like a scuttled attempt to save profit margin. For iD Mobile to pass the buck and claim they can't help shows a total lack of integrity. Archiving this publicly so others don't fall into the same trap.

     

    iD Mobile Employee
    August 3, 2026

    Hi ​@idmobilenotworking 

     

    Thank you for the message, and I do apologise for the inconvenience.

    Could you please contact our team at hello@giftcloud.com, as they handle gift vouchers for us and will be able to assist you? If you don't receive any feedback, please let us know and we'll assist further.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.