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New Contributor
nikhiljoys
New Contributor
October 4, 2025
Question

plan upgradation problem

hi  this month 29th my contract ends. so I am trying to update 80Gb data pack for 10GBP. past 3 days it is giving me error from the checkout page, I have tried different browsers. different devices and laptops with edge browser and other browsers same happens again and again it is really frustrates. please help me to upgrade my plan.

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    4 replies

    Kash M
    iD Mobile Employee
    Kash M
    iD Mobile Employee
    October 5, 2025

    Hi ​@nikhiljoys,

    Welcome to the Community!

    Please can you check the link below for assistance with upgrading.

    If you are having issues, you can call our Sales Team on 0207 1391 397,

     

    Kashif

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    nikhiljoysAuthor
    New Contributor
    October 5, 2025

    Thank you

    Tom
    iD Mobile Employee
    Tom
    iD Mobile Employee
    October 6, 2025

    Hi ​@nikhiljoys 

     

    No worries, let us know if you require any further assistance.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    nikhiljoysAuthor
    New Contributor
    October 6, 2025

    All done. Thanks 

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