Poor upgrade deal compared to new customers. What’s the best way to get the contract I want! Thanks

Hi @Darren BramhallIf th sales team can’t help the the other option is to transfer your number, via PAC code, to another provider e.g. SMARTY (as they also use the 3 network and have value monthly PAYG SIM packages) and then transfer back, using a PAC code, to iD Mobile on the upgrade deal you wish to have.How to Perform a Triangle Port to Keep Your NumberGet a PAC Code:Request a PAC code from iD Mobile for the number you wish to keep.Port to Another Network:Purchase a temporary PAYG SIM from a different mobile provider (e.g., SMARTY, as they also use the 3 network and have good value PAYG SIM deals).Transfer Your Number:Give your PAC code to the new PAYG provider to transfer your number from iD Mobile to their network.Wait for Completion:Allow at least 24 hours for the number to fully transfer to the new network.Request a New PAC:Once the number is on the PAYG SIM, request a new PAC code from that temporary provider.Port Back to iD:Use the new PAC code to port your number to the new iD Mobile contract you want.It’s a bit of a ball-acher but unfortunately networks do not give you many options but to do it this way.Hope this helps x

poor upgrade deal compared to new customer!

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