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pre-ordering new phone

  • February 12, 2026
  • 1 reply
  • 4 views
stephen2150
Active Contributor

Is it possible to pre-order a new phone and contract before my existing contract ends so that I can get the offers at that time 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • February 12, 2026

    Hi ​@stephen2150,

     

    Kindly note that you are only able to place an order for an upgrade when you are eligible. Unfortunately, you are not able to place an order before then.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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