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December 3, 2025
Question

Proper invoice for upgrade to claim Samsung chromebook

  • December 3, 2025
  • 3 replies
  • 115 views

I got a plan upgrade with ID mobile for Samsung S25. However, they have not sent me an invoice for it. I would need an invoice for the samsung s25 to claim for the chromebook. The invoice should include:

 

  1. Name of company
  2. Product name
  3. Amount paid for item
  4. Date

Thank you.

    3 replies

    iD Mobile Employee
    December 3, 2025

    Hi, ​@atecatsoriano 

    Thank you for getting in touch with us, please note that you will find the invoice on your iD Mobile App. You can use the following steps:

    Open the iD Mobile app.

    Log in to your account if prompted.

    Tap on “Bills & Payments.”

    Select “Previous Bills.”

    If you are unable to find on your iD Mobile app, please send us private message via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk.

     

    Thank you,

    Zandile 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    June 25, 2026

    atecatsoriano
    I got a plan upgrade with ID mobile for Samsung S26 Ultra. However, they have not sent me an invoice for it. I would need an invoice for the samsung s26 Ultra to claim for the Samsung tab A11 The invoice should include:

     

    Name of company
    Product name
    Amount paid for item
    Date
    Thank you.

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 28, 2026

    Hi ​@slawka,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.