Hi, ​@atecatsoriano 

Thank you for getting in touch with us, please note that you will find the invoice on your iD Mobile App. You can use the following steps:

Open the iD Mobile app.

Log in to your account if prompted.

Tap on “Bills & Payments.”

Select “Previous Bills.”

If you are unable to find on your iD Mobile app, please send us private message via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk.

Thank you,

Zandile 

The iD Mobile Team 

atecatsoriano
I got a plan upgrade with ID mobile for Samsung S26 Ultra. However, they have not sent me an invoice for it. I would need an invoice for the samsung s26 Ultra to claim for the Samsung tab A11 The invoice should include:

Name of company
Product name
Amount paid for item
Date
Thank you.

Hi ​@slawka,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team