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Community Member
Anoseed Riches
Community Member
August 18, 2026
Solved

rolling over my data to an upgraded contract

  • August 18, 2026
  • 1 reply
  • 15 views

i just purchased an additional 15GB of data as i had used all my add-on and mobile data allowance for the month. My current contract will be up for renewal in April 2027. Will my unused data roll over the the new contract of wll i lose it 

    Best answer by Marquerita T

    Hi ​@Anoseed Riches.

     

    Thank you for your post. 

     

    Once your new contract becomes effective, all the data from your previous plans will fall away and will not carry over to the new contract.

     

    Any unused data from your current plan will therefore be lost when the new contract starts.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    1 reply

    iD Mobile Employee
    Marquerita TAnswer
    iD Mobile Employee
    August 20, 2026

    Hi ​@Anoseed Riches.

     

    Thank you for your post. 

     

    Once your new contract becomes effective, all the data from your previous plans will fall away and will not carry over to the new contract.

     

    Any unused data from your current plan will therefore be lost when the new contract starts.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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