I have way to much data - I use very little unless I’m travelling and now have nearly 80gb of data… if I switch to a lower plan (will only save a £1 a month lol) would I keep my rollover data?
I presume if I am abroad then even with 80gb of data I can only use 30?
Hi
Thank you for reaching out!
If you switch to a lower plan, any existing rollover data from your current plan will not carry over. It will be lost, and your rollover will start fresh based on the new plans data allowance. Only the new plan’s data will be eligible to roll over month to month going forward.
As of the 1st of October 2024 all customers our customers can use their full UK data allowance in Roam Free destinations, at no extra cost until further notice.
Thanks,
Anneline
The iD Mobile Team
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
