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New Contributor
October 5, 2025
Question

Rubbish Upgrade Offers - Anyone Else?

  • October 5, 2025
  • 3 replies
  • 111 views

I’m due to upgrade middle of the month. Existing customer deals through ID feel like I’m being penalised for loyalty. Rang mobiles.co.uk and been offered a good deal as an upgrade actually through ID but I’m suspicious it’s too good to be true. Anyone else have experience of this?

Edit to add ….. read some previous posts and looks like I’d have to triangle port my number which is a pain but do-able, but would also have a problem registering my email for a new account. 

    3 replies

    Kash M
    iD Mobile Employee
    iD Mobile Employee
    October 5, 2025

    Hi ​@NCT,

    Welcome to the Community!

    Sorry to hear this and we would advise that you call our Sales Team to check what other offers are available.

    You can call the team on 0207 1391 397.

     

    Kashif

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    NCTAuthor
    New Contributor
    October 5, 2025

    Thank you for replying, I will call in the morning 😊

    Tom
    iD Mobile Employee
    iD Mobile Employee
    October 6, 2025

    Hi ​@NCT 

     

    No worries, let us know if you require any further assistance.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.