Has anyone that purchased a Samsung S25 with the £180 'cashback' ever received the payment? I got a notification everything was successful, but they aren't making any payment and being incredibly slow to respond. Does anyone know if Samsung don't provide payment, if there's any recourse with ID mobile?
Many thanks
+1Hi
We’re sorry to hear that you haven’t received your cashback yet.
Kindly be advised that the cashback is processed directly by Samsung. As such, we are unable to track the status of your claim on our end. We recommend reaching out to Samsung’s customer support team, who will be able to provide you with an update and assist further.
-Anneline
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