Hi ​@Newltoon,

I’m sorry to hear about the issues you’re experiencing.

At the moment, our SIM cards don’t support smartwatches, and we’re unable to confirm if or when this will be available.

In the meantime, we’d recommend using a smartwatch that connects via WiFi or GPS, as these can link to your device without needing a SIM card.

Regards,

Gemma M

The iD Mobile Social Media Team

LACK OF SMARTWATCH PAIRING

Thank you for your prompt reply.

Please pass up the line that this is a major omission, quite easy to solve I would have thought.

On top of that that there is money to be made, by charging say £8 per month for smartwatch pairing.

i am not the first person to report this but is anyone listening?

Hi ​@Newltoon,

As previously mentioned, this isn’t something we’re currently able to offer, however, thank you for raising it, we will certainly pass this feedback on internally for review.

If there’s anything else you need help with in the meantime, please let us know and we’ll be happy to assist.

I understand this may not be the outcome you were hoping for, and I do apologise for any inconvenience caused.

Regards,

Gemma M

The iD Mobile Social Media Team

100 percent would happily pay extra to get this feature going it’s the reason i might have to move all 5 of my contracts over to a different provider as i would of thought this would of been done already by now 

Hi ​@riley91.

Thank you for sharing. We’re really sorry to hear how strongly you feel about this.

At the moment, this isn’t something we’re able to offer. However, we really appreciate you raising it with us, and we will certainly pass your feedback on internally for review.

Thaks,

Marquerita

The iD Mobile Team