Community Member

Question

switched from my contract to sim only

Forum|Forum|4 months ago
April 25, 2026
1 reply
21 views

I have just switched today, via the app from monthly contract (which was at and end) to sim only and now everything seems to be starting all over again.

I need to keep my number. { REMOVED }, also I think I need to change the new sim only from unlimited text and calls and 109gb to the cheapest sim only plane with unlimited text, calls and data

iD Mobile Employee

Hi @Amit0501

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team

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