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Question

switched from my contract to sim only

  • April 25, 2026
  • 1 reply
  • 1 view
A
Community Member

I have just switched today, via the app from monthly contract (which was at and end) to sim only and now everything seems to be starting all over again.

 

I need to keep my number. { REMOVED }, also I think I need to change the new sim only from unlimited text and calls and 109gb to the cheapest sim only plane with unlimited text, calls and data 

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Zandile M
    • iD Mobile Employee
    • April 28, 2026

    Hi ​@Amit0501 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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