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switching plans & need to cancel plan and re-join

Forum|Forum|3 months ago
October 31, 2025
1 reply
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walid1982
Community Member

Dear all,

I have a current sim-only 30-day plan (80 GB for £10) in use for more than a year, and there is a new sim-only plan on offer I'm considering to switch to, but this is not included among the options available on my id app for plan changes, as l only saw the offered plan on ID website sim-only offers (the plan is a monthly contract with 108 GB for £9).

How can l switch to this plan, or do l need to cancel/end my current contract and purchase the one l like on your website? No smooth transition between plans is available? Thanks

Best answer by WelshPaul

Give their sales team a call and ask them to change your plan. The iD Mobile sales team can be contacted at 020 7139 1397 during normal office hours, which are 9am to 6pm.

+26

WelshPaul
Platinum  Contributor
Answer
Forum|Forum|3 months ago
October 31, 2025

Give their sales team a call and ask them to change your plan. The iD Mobile sales team can be contacted at 020 7139 1397 during normal office hours, which are 9am to 6pm.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.