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Jane West
New Contributor
August 17, 2026

Switching Providers

  • August 17, 2026
  • 1 reply
  • 17 views

I’ve just completed an order via USwitch to IDmobile, there was no option to provide a PAC code or a switch date.  How will I know when the switch will take place and how do I switch from O2 to IDmobile? I already have the PAC code and willing to switch as soon as I can. 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    August 19, 2026

    Hi ​@Jane West, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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