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Question

Switching Providers

  • August 17, 2026
  • 1 reply
  • 6 views

I’ve just completed an order via USwitch to IDmobile, there was no option to provide a PAC code or a switch date.  How will I know when the switch will take place and how do I switch from O2 to IDmobile? I already have the PAC code and willing to switch as soon as I can. 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • August 19, 2026

Hi ​@Jane West

 

I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.

 

Owethu