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Community Member
July 20, 2026
Question

talk to an agent

  • July 20, 2026
  • 3 replies
  • 69 views

I would like to talk to someone about my upgrade

3 replies

Anneline M
iD Mobile Employee
iD Mobile Employee
July 21, 2026

Hi ​@Lucinda Rees

 

Kindly be advised that you may contact our sales team directly via live chat https://www.idmobile.co.uk/live-chat. They’ll be able to assist you with checking which deals are available for you. 

 

You are also able to check which deals are available for you by logging into your account via the app or website. 

 

Thanks, 

 

Anneline

New Contributor
August 30, 2026

I have a problem with my daughters phone and need help

Gemma M
iD Mobile Employee
iD Mobile Employee
September 5, 2026

Hi ​@K Batten,

 

We'd be happy to help.

 

Could you tell us a little more about the issue your daughter is having with her phone?

 

As this is a public forum, please don't share any personal, account or security information when replying.

 

Once we have a bit more information, we'll do our best to help.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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