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Community Member
CIA73
Community Member
September 28, 2026
Question

Transferring a Contract to Another Person

Hi, my wife and my Son both have pay monthly phones through ID Mobile and both are in my name. I pay the bills! My Son is now of an age where he needs to take the contract on himself. His phone is out of the 24 month period and is due an upgrade. Is there a way to process the upgrade and transfer the contract to him, so it no longer sits in my name?

    3 replies

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 29, 2026

    Hi ​@CIA73,

     

    Thanks for getting in touch.

     

    Unfortunately, it isn’t possible to transfer ownership of an existing iD Mobile contract from your name into your son’s name, even if the minimum contract period has ended and the plan is eligible for an upgrade.

     

    If your son would now like the contract to be in his own name, he would need to take out a new plan in his own name and complete the relevant credit and security checks.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    SarahH1407
    New Contributor
    October 5, 2026

    I have the same question - Will that mean they cannot keep their phone number if they create a new contract?

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    October 7, 2026

    Hi ​@SarahH1407.

     

    Thank you for your question.

     

    If a new contract is taken out in their own name, they will be allocated a different mobile number.

     

    If they would like to keep their existing number, it can be transferred to another provider first, and then transferred back to iD Mobile onto their own contract.

     

    This is because our systems don't support transferring a mobile number between iD Mobile accounts.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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