transfers complete for number but still showing as primary and secondart

Why has my transfer completed but still showing as a primary number of the old phone number

my old number is showing as my old provider

iD Mobile Employee

Hi @Lucy0810

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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