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Question

two accounts

  • April 4, 2026
  • 1 reply
  • 10 views
M
Community Member

I upgraded now got two active contracts i wanted upgrade with same number. If I cancel the old one I lose my number and don't want that. Please help

    1 reply

    Owethu M
    iD Mobile Employee
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    • Owethu M
    • iD Mobile Employee
    • April 4, 2026

    Hi ​@Marie67 ,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Owethu

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