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Question

unhappy woth purchase

  • July 31, 2026
  • 1 reply
  • 3 views

I’m not happy with my iPhone 17 that I’ve got Ona. Contract with you the camera quality is awful and the phone in general is not worth the money I’d like to return it 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 31, 2026

Hi ​@Roseiii,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

We'll speak to you there.

 

Thanks,

 

Gemma M
The iD Mobile Social Media Team