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Question

unknown charges

  • July 4, 2026
  • 1 reply
  • 5 views
C
Community Member

Hi, I recently upgraded and have a £50 flat charge on my upcoming bill, can you confirm what this is for? 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • July 4, 2026

    Hi ​@Carolh0204 

     

    Thank you for getting in touch with us. 

     

    Please note that if your bill is still in progress, the amount displayed may be an estimate and could change before your bill is generated. Please send us a private message so that we can we can look this for you via our social (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

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