Hello!

Back in May, I upgraded to a sim only contact with iD. while the contract stated 240GB of data, I was informed over the phone that I was being given a loyalty add-on for unlimited data for 24 Months (Contract Length). After the upgrade, my new data allowance showed on my homepage, but not unlimited data? When I checked the plan tab after the upgrade there was a notice stating "Loyalty add-on. Unl Data 24M", however this never reflected in my total allowance remaining meter. Additionally this notice on the plan tab has recently disappeared. Is there any way I can get this add-on restored?