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Question

Upgrade 24 Month contract

  • June 16, 2026
  • 1 reply
  • 11 views

I upgraded my contract on the Id mobile app and it has come up as a 24 month contract. I did not want a 24 month contract I wanted to have a 30 day rolling contract, can I change this please? 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • June 16, 2026

Hi ​@BeckyK1988 

 

Thank you for getting in touch. 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks,

 

Anneline