Skip to main content

upgrade

  • November 27, 2025
  • 1 reply
  • 30 views
L
Community Member

I would like to upgrade my plan next month. I wanna know what choices are available and I would like to know if I wanna get a better number. How is that possible?

and why it’s so hard to get to speak to someone?

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Gemma M
    • iD Mobile Employee
    • November 27, 2025

    Hi ​@Leakhb 

     

    When it comes to upgrades, we are not able to see available options until you are eligible, you will need to wait until your eligible date. Once you are able and ready to upgrade, you can get in touch with our sales team either via live chat (https://www.idmobile.co.uk/live-chat) or call them on 0800 049 0250. They will be happy to help. 

     

    Regards,

     

    Gemma 

    iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement