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upgrade

  • November 27, 2025
  • 1 reply
  • 17 views

I would like to upgrade my plan next month. I wanna know what choices are available and I would like to know if I wanna get a better number. How is that possible?

and why it’s so hard to get to speak to someone?

1 reply

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  • iD Mobile Employee
  • November 27, 2025

Hi ​@Leakhb 

 

When it comes to upgrades, we are not able to see available options until you are eligible, you will need to wait until your eligible date. Once you are able and ready to upgrade, you can get in touch with our sales team either via live chat (https://www.idmobile.co.uk/live-chat) or call them on 0800 049 0250. They will be happy to help. 

 

Regards,

 

Gemma 

iD Mobile Social Media Team