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Question

upgrade

  • March 31, 2026
  • 1 reply
  • 7 views
S
Community Member

I upgraded yesterday with a Samsung cromebook go included. Why have I not received this but have received my new phone?

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • March 31, 2026

    Hi ​@Soph0208,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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