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upgrade

  • April 13, 2026
  • 1 reply
  • 2 views
A
New Contributor

Hi, I have come to end of my current contract. Will like to explore new sim only contract.

1 reply

Owethu M
iD Mobile Employee
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  • Owethu M
  • iD Mobile Employee
  • April 13, 2026

Hi ​@Abuh101, 

 

Thanks for your message.

 

You’ll be able to upgrade to a SIM-only plan up to 24 days before your contract end date, provided you’re eligible. Once you’re within that window, the option should also appear in your app.

 

Alternatively, you can contact our Sales team on 0800 049 0250, and they’ll be happy to go through the available SIM-only options with you and help you find a plan that suits your needs.

 

If you need any further assistance, feel free to let us know.

 

Owethu

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