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Community Member
dexdork
Community Member
April 24, 2026

upgrade

I have been notified that I am ready for an upgrade, however the upgrade prices offered via your website are higher than Carphone warehouse. Can you match what is offered by carphone warehouse?

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    April 24, 2026

    Hi ​@dexdork.

     

    I’m sorry for any confusion, however we’re not able to price match offers from other retailers, including Carphone Warehouse.

     

    Upgrade pricing and promotions can vary between sales channels, as each may have different deals and discounts available at any given time.

     

    If you’d like, you can still view all your available upgrade options directly with us, and our Sales Team 0800 049 0250 may also be able to help you find the best deal available on your account.

     

     

    Thanks,

    Marquerita

    The iD Mobile Team

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