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Community Member
Ryandev
Community Member
May 27, 2026

upgrade

  • May 27, 2026
  • 1 reply
  • 11 views

I understand I’m due an upgrade but it won’t let me select on the app ? 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    May 28, 2026

    HI ​@Ryandev, 

     

    We’re sorry to hear that you are unable to select the upgrade option through the app.

     

    We would recommend contacting our Sales Team via Live Chat or by calling 0800 049 0250, as they will be able to review your account and assist you further with the available upgrade options.

    Owethu

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