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Question

Upgrade

  • June 23, 2026
  • 1 reply
  • 1 view
J
Community Member

I wanna upgrade earlier than scheduled, how much do I have left to pay off?

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • June 24, 2026

    Hi ​@Jessica Parsons 

     

    Thank you for getting in touch.

    I understand that you would like to upgrade your handset before your current contract is due to end.

    Kindly note that iD Mobile does not offer early upgrades. You would need to wait until your current contract has ended before you can take out a new upgrade contract with us.

    Please note that we have sent you a private message to let you know how much has been left remaining into your contract. 

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile m

    The iD Mobile Team 

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