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Community Member
Okba97
Community Member
July 24, 2026
Question

upgrade

I’m trying to upgrade to 10 sim plan that’s offered to me but the site won’t let press upgrade it keeps freezing 

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    July 24, 2026

    Hi ​@Okba97 ,

     

    Thank you for the message.

    I do apologise for the inconvenience this has caused. You may need to contact our Sales team on 0800 049 0250, so they can assist you and check into the issue.

     

    -Michael Z

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