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Community Member
September 29, 2026
Question

upgrade

I have seen a good deal elsewhere. Will you honour the same deal?

 

    2 replies

    Simoak
    Helpful Contributor
    Helpful Contributor
    September 30, 2026

    ​@chris2015bcw Hi chris 👋 this question keeps popping up now your get 2 different answers depends on who replies to your question ! Now if someone from the id social media team replies they will advise you to go to the sales team ... but previous answers to this question have stated ID mobile will not give you the same deal even though your staying with the company check out the help hub your see the other answers . But this is just MY opinion in todays financial you need to shop around to get the best deal you can find ! 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 30, 2026

    Hi ​@chris2015bcw, 

     

    Thank you for getting in touch. I’m sorry, but we’re unable to price match offers from other providers.

     

    However, our Sales team may be able to look at the options currently available with iD Mobile and see whether there’s a suitable deal for you. They may have additional offers or options available that could meet your requirements.

     

    You can contact our Sales team via Live Chat or by calling 0800 049 0250. They’ll be happy to discuss the available options with you.

     

    We apologise that we’re unable to match the offer directly and appreciate your understanding.

     

    Owethu