Skip to main content
Community Member
October 7, 2026
Question

upgrade

I would like to upgrade but deals available on my account aren’t as good as elsewhere so I’ll look at moving to a different provider at the end of contract if not a better deal is provided 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 9, 2026

    Hi ​@Lucy2906R,

     

    Thanks for getting in touch.

     

    We're sorry to hear you're considering leaving due to the upgrade options available on your account.

     

    Before making a decision, we'd recommend contacting our Sales Team, as they may be able to discuss any alternative upgrade options that aren't currently showing online.

     

    You can contact them via Live Chat: https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.