Hi ​@lcewhite 

Thank you for getting in touch with us.

I understand that you'd like to upgrade to the iPhone 17 Pro Max with unlimited minutes, texts, and data, but you do not want your monthly payment to increase.

The monthly cost of an upgrade depends on several factors, including your current plan, any remaining device payments, the storage capacity you choose, and the upfront cost you're willing to pay for the new handset.

If your goal is to keep your monthly payment the same, there may be options available such as:

Paying a higher upfront cost for the device.

Choosing a longer repayment term, if available.

Reviewing your current plan to see whether any discounts or promotional offers apply to your account.

Please log in to the iD Mobile app or your online account and check the upgrade options available to you. Alternatively, reply with your preferred storage size (for example, 256GB, 512GB, or 1TB), and we can review the available upgrade options with you. Or you can contact our sales team on 0800 049 0250.

Thank you,

Zandile M

The iD Mobile Team