Hi, i have put in for a upgrade only i didnt realise the phone i wanted wasn’t in stock until 3 week is they any chance i can change the phone colour to what you have in stock?
upgrade change
+10You can’t expect to resolve such issues on a COMMUNITY FORUM; use CHAT.
I've got same question - I wanted Jet Black - but chose White, as Customer Service Personal said, its best to do so - as White would guarantee delivery next day - but now this is expected on 28th - so basically i was “coned”
Hi
Please send us a private message via our socials( Facebook and Instagram), Live chat, Community private messages or email us at socialqueries@idmobile.co.uk.
So that we can have a further look into this,
Thank you.
Hi
Please send us a private message via our socials( Facebook and Instagram), Live chat, Community private messages or email us at socialqueries@idmobile.co.uk.
So that we can have a further look into this,
Thank you.
They don’t help - Social Media is ignored - and email/Chat is just generic response - different people saying different
+11At another that's placed an order with IDMobile be it online or over the phone, you can always call the sale team Mon to Fri 9am to 6pm and weekends up to 5pm on +44 20 7139 1397.
You can discuss your order and if something not able you should be able to cancel or get a different product while it's available at the time of order or inquire.
Joe 😉
At another that's placed an order with IDMobile be it online or over the phone, you can always call the sale team Mon to Fri 9am to 6pm and weekends up to 5pm on +44 20 7139 1397.
You can discuss your order and if something not able you should be able to cancel or get a different product while it's available at the time of order or inquire.
Joe 😉
Thanks - Yes I cancelled this order, and made a new one - With same device / colour I wanted etc - This has now processed - should be here Tomorrow
+11At another that's placed an order with IDMobile be it online or over the phone, you can always call the sale team Mon to Fri 9am to 6pm and weekends up to 5pm on +44 20 7139 1397.
You can discuss your order and if something not able you should be able to cancel or get a different product while it's available at the time of order or inquire.
Joe 😉
Thanks - Yes I cancelled this order, and made a new one - With same device / colour I wanted etc - This has now processed - should be here Tomorrow
Thank for your update and I'm really happy for you.
Just make sure to buy or get a case for you new phone once you've received it. 😉
Joe 🙂
At another that's placed an order with IDMobile be it online or over the phone, you can always call the sale team Mon to Fri 9am to 6pm and weekends up to 5pm on +44 20 7139 1397.
You can discuss your order and if something not able you should be able to cancel or get a different product while it's available at the time of order or inquire.
Joe 😉
Thanks - Yes I cancelled this order, and made a new one - With same device / colour I wanted etc - This has now processed - should be here Tomorrow
Thank for your update and I'm really happy for you.
Just make sure to buy or get a case for you new phone once you've received it. 😉
Joe 🙂
Yes Orded also
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