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upgrade deal not good so thinking of leaving

  • June 2, 2026
  • 1 reply
  • 5 views

I want to upgrade but got a better deal somewhere else 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • June 3, 2026

Hi ​@AmyW94

 

We're sorry to hear that you've found a better deal elsewhere.

 

Please note that iD Mobile does not offer a price match service. However, we would recommend contacting our Sales Team, as they can review the upgrade options currently available on your account and discuss any offers that you may be eligible for.

 

You can contact the Sales Team via Live Chat or by calling 0800 049 0250.

 

They will be happy to explore the available options with you before you make a decision.

 

Owethu