upgrade early please

3 replies
53 views

I’m due to be able to get an upgrade at the beginning of may

Samsung have a deal on at present that I would like to take but I don’t think I can take it because the end of the offer occurs prior to my ability to get an upgrade

is there any chance that you cannhelp

Gemma M

iD Mobile Employee

Hi @Sultan1,

I’m sorry to let you know that we’re unable to offer early upgrades. You’ll need to wait until you’re within 60 days of your contract’s expiry date before you can upgrade your plan.

Regards,

Gemma M

The iD Mobile Social Media Team

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J

Jwestbury10

New Contributor

Hi there please can someone from ID mobile contact me so I can see if I can get an early upgrade asap . My upgrade is due in 4 weeks time.

M

Marquerita T

iD Mobile Employee

Hi @Jwestbury10.

Thank you for your post. For plan upgrades, please contact our sales team directly via : https://www.idmobile.co.uk/live-chat they'll be able to sort this out for you and talk through the best options ahead of your renewal on 21/10/2026.

Thanks,

Marquerita

The iD Mobile Team

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